Privacy Policy

Effective Date: January 1st, 2026

Welcome to Poiema Publishing, LLC (“Company,” “we,” “our,” or “us”). We are a Christian women-owned family business based in Texas, dedicated to creating meaningful greeting cards and thoughtfully paired gifts that encourage faith, connection, and kindness.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, subscribe to our communications, or otherwise interact with us online or in stores.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, sign up for emails, contact us, or participate in promotions, we may collect:

Name
Email address
Mailing address
Billing address
Phone number
Payment information
Order history
Any information you voluntarily provide

Non-Personal Information

We may automatically collect certain technical information, including:

IP address
Browser type
Device information
Pages visited
Website usage data
Cookies and analytics information

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer service
Send order confirmations and updates
Respond to inquiries
Improve our website and customer experience
Send promotional emails or newsletters
Notify you about new products, sales, or events
Prevent fraud or unauthorized transactions
Comply with legal obligations

We strive to communicate with honesty, integrity, and respect for your privacy.

3. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

Payment processors
Shipping providers
Email marketing services
Website hosting providers
Analytics providers

These third parties are only permitted to use your information as necessary to provide services to us.

We may also disclose information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Support marketing efforts

You may disable cookies through your browser settings, though some features of the website may not function properly.

5. Email Communications

If you subscribe to our email list, we may send newsletters, promotions, or updates about our products and business.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Payment Security

We use third-party payment processors to securely process transactions. We do not store full payment card information on our servers.

While we take reasonable measures to protect your information, no method of online transmission or electronic storage is completely secure.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we learn that we have collected information from a child under 13, we will promptly delete it.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your information
Correcting inaccurate information
Requesting deletion of your information
Opting out of marketing communications

To make a request, please contact us using the information below.

9. Texas Privacy Notice

As a business operating in Texas, we comply with applicable Texas privacy and consumer protection laws.

If additional state or federal privacy laws apply to our business as we grow, we may update this policy accordingly.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Your continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Poiema Publishing, LLC
[Business Email Address]
[Business Mailing Address]
[Phone Number]
Poiema.net

Thank you for supporting our family business.